Where do you ship to and how long does it take?
We offer worldwide shipping!
Orders shipped within the USA take 5-12 business days and are shipped out within 2 business days.
International orders take 6-14 business days and are shipped out within 2 business days.
Please be aware that shipping time may vary depending on location, shipping carrier, and other factors.
Full order price (including shipping) will be shown at checkout.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your delivery.
What is your return policy?
We offer 30-day returns!
Our commitment to satisfaction includes replacements or refunds for products that arrive not as described, free size exchanges, and a simple return process for eligible orders.
Contact us within 5 days of receiving your order if there's an issue. Please do not send your purchase back to the manufacturer, contact us for the correct address to send a return to.
Returns must be in original condition, packaging not required. Exceptions include perishable goods, intimate/sanitary items (includes form fitting tight clothing such as spandex, leggings, compression materials), hazardous materials, sale items, and personal hygiene products.
Once processed, orders cannot be cancelled. For returns, contact us for the right address. Shipping for returns/exchanges may vary by location; for items over $75, use a trackable service or buy insurance to make sure we receive the item(s) and can process your refund.
Reach out to shopdojodash@gmail.com to begin your return or exchange.
Are your products limited edition?
Yes, some of our products are released as limited editions or special drops. Be sure to stay updated on our website and social media channels to catch these exclusive releases.
How do I care for my Dojo Dash clothing?
To ensure the longevity of your garments, we recommend following the care instructions provided on the product labels. Generally, washing in cold water and avoiding high heat during drying will help preserve the quality.
Machine or hand wash. Do not dry clean as the chemicals used may compromise the print and fabric.
For clothing with prints, we recommend turning them inside out before washing to ensure longevity of the print and fabric.
Can I cancel or modify my order after placing it?
Once an order is confirmed, it is processed promptly to ensure quick dispatch. Unfortunately, we cannot guarantee modifications or cancellations after the order has been placed.
If you need to modify your order or address, please contact us ASAP at shopdojodash@gmail.com
Is Dojo Dash a legit website?
Yes! At Dojo Dash, authenticity and customer satisfaction are the cornerstones of our brand. Here’s how we ensure a genuine and trustworthy shopping experience:
- Customer Support from Real People in the USA: We take pride in offering personalized customer service. Our support team, based in the USA, is ready to help you with any queries or issues you might encounter.
- Real Customer Reviews: Transparency is key to trust. That's why we encourage and display genuine reviews from our customers, offering you real insights into our products and service.
- Real Product Images: What you see is what you get. We use only real images of our products, so you can shop with confidence, knowing the quality and design of what you’re buying.
- Fair and Easy Return Policy: We understand that sometimes things don't work out. That’s why we've made our return policy straightforward and hassle-free, ensuring you can shop with peace of mind.
- Secure Payment Options: Your security is paramount. We offer various secure payment methods, so you can choose the one that you feel most comfortable with, ensuring your personal and financial information is always safe.
- Easy, Fast Communication: Need support? We’re here for you. Contacting us is easy and fast, ensuring you get the assistance you need without unnecessary delays.
At Dojo Dash, our commitment is to provide you with an exceptional shopping experience, from browsing to unboxing. Trust, quality, and support are what define us, making Dojo Dash not just a legit website, but a community where anime fans can shop with confidence.
Contact us if you have any questions: shopdojodash@gmail.com